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IHS Towers
Specialist, Regional Quality Audit
Portharcourt, Nigeria
Closing: May 24, 2024
4 days remainingPublished: May 3, 2024 (18 days ago)
Job Requirements
Education:
Work experience:
Language skills:
Job Summary
Contract Type:
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Qualifications
- Bachelor’s Degree in Engineering or any relevant discipline.
- 5+ years relevant work experience in the telecoms industry.
Functional Competencies:
- Analytical Thinking
- Collaboration & Teamwork
- Stakeholder Management
Behavioural Competencies:
- Collaboration & Teamwork
- Continous Management
- Workload Management
Responsibilities
Qualifications
- Bachelor’s Degree in Engineering or any relevant discipline.
- 5+ years relevant work experience in the telecoms industry.
Functional Competencies:
- Analytical Thinking
- Collaboration & Teamwork
- Stakeholder Management
Behavioural Competencies:
- Collaboration & Teamwork
- Continous Management
- Workload Management
Operations:
- Perform Site Readiness for Installation audits across assigned region.
- Allocate sites to Field Service Engineers to achieve integrated audit of sites.
- Ensure the team’s Service Level Agreement (SLA) with Rollout is achieved through effective implementation of the region’s Site Readiness for Installation audit plan.
- Deliver timely reports on audit outcomes in line with the Operations Quality Manual and stakeholders’ expectations.
- Monitor trends in regional audit outcomes for necessary escalation and communication to the Senior Specialist, O&M Support.
- Update the regional audit records after every audit.
- Ensure smooth transfer of all audited sites to the Operations team.
- Manage and close post-audit faults in collaboration with the Rollout team and other relevant stakeholders.
- Contribute towards optimization of the function’s Opex budget through effective implementation of the approved audit plan.
- Enhance value across the entire process through continuous proactive engagement with stakeholders on improved and / or latest audit practices.
- Perform periodic independent evaluation of the audit process with a view of driving continuous improvement.
- Conduct power system analysis with the aim of improving application.
- Continually explore creative strategies for capturing and measuring client power requirements.
General Duties:
- Promote communication among colleagues for the benefit of information flow and to curb any problems that arise.
- Prepare and submit reports to the Senior Specialist, O&M Support.
- Manage relationships with partners/vendors.
- Perform other appropriate duties as requested by Senior Specialist, O&M Support.
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